CONTACT FORM KVKK PRİVACY NOTİCE
| DATA CONTROLLER INFORMATION | |
|---|---|
| Trade Name | FRESH FOOD ARTS GIDA SANAYİ VE TİCARET A.Ş. |
| Address | Aydınevler Mah. Sanayi Cad. No:32 İç Kapı No:5 Maltepe/İSTANBUL |
| Phone | 444 39 55 |
| info@doyuyo.com | |
| MERSIS | 388129769300001 |
| KEP (Registered Electronic Mail) | freshfood@hs03.kep.tr |
1. PURPOSE AND SCOPE
This Privacy Notice is prepared under Article 10 of the Law on the Protection of Personal Data No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles to Be Followed in Fulfilling the Obligation to Inform. It covers the processing of personal data of people who contact us through the contact form on the doyuyo.com website. It is issued by Pardo Food Gıda Üretim ve Pazarlama A.Ş. (the "Company").
2. PERSONAL DATA PROCESSED
The following personal data is processed through the contact form:
| Data Category | Personal Data |
|---|---|
| Identity | First name, last name |
| Contact | Email address, phone number |
| Request/Complaint Information | Contact form message content (subject, message field) |
| Transaction Security | IP address, form submission date and time |
3. PURPOSES AND LEGAL BASES FOR PROCESSING PERSONAL DATA
Your personal data is processed for the purposes below, based on the legal grounds in Article 5 of the KVKK:
| Purpose of Processing | Legal Basis (KVKK Art. 5) |
|---|---|
| Receiving and responding to requests, complaints and suggestions | Necessary for the establishment, exercise or protection of a right (Art. 5/2-e); legitimate interest (Art. 5/2-f) |
| Managing customer satisfaction processes | Legitimate interest (Art. 5/2-f) |
| Fulfilling legal obligations and providing information to authorized institutions and organizations | Fulfillment of a legal obligation (Art. 5/2-ç) |
| Ensuring transaction security and preventing unauthorized access | Legitimate interest (Art. 5/2-f); fulfillment of a legal obligation (Art. 5/2-ç) |
4. TRANSFER OF PERSONAL DATA
Your personal data may be transferred to internal Company units so that your requests and complaints reach the relevant departments. It may also be shared with authorized public institutions and organizations where there is a legal obligation. Third-party software and infrastructure service providers (such as CRM and email services) act as data processors under Article 8 of the KVKK. These transfers are carried out with the necessary technical and administrative safeguards. Your personal data is not transferred abroad.
5. METHOD OF COLLECTING PERSONAL DATA
Your personal data is collected electronically and by automated means through the contact form on the doyuyo.com website. This covers the information you enter in the form fields and the data that the technical infrastructure records automatically during form submission (IP address, date and time). This data is processed under Article 5 of the KVKK, within the purposes and legal bases stated above.
6. YOUR RIGHTS AS A DATA SUBJECT
You can submit your requests under Article 11 of the KVKK about your personal data processed by us at any time, using the channels below. Requests must follow the Communiqué on the Procedures and Principles of Application to the Data Controller. You can submit them in writing, or through a registered electronic mail (KEP) address, a secure electronic signature, a mobile signature, or the email address you previously gave us that is registered in our system:
| APPLICATION CHANNELS | |
|---|---|
| Post / Hand Delivery | Aydınevler Mah. Sanayi Cad. No:32 İç Kapı No:5 Maltepe/İSTANBUL |
| info@doyuyo.com | |
| KEP | freshfood@hs03.kep.tr |
7. UPDATES TO THIS PRIVACY NOTICE
The Company reserves the right to update this Privacy Notice in line with legal regulations and changes in its personal data processing activities. The effective date of the current text is stated on the document. Changes are announced to the public on doyuyo.com.
Effective Date: May 2026